Hi everyone ... business has been quite busy here at HANDS from HEAVEN, and I have not been as up-to-date with the website as I would like to be, but I would like to take this opportunity to welcome Jordan our new Part-time Receptionist.
Jordan works our desk for 20 hours each week - Wednesday to Saturday - taking bookings, fielding enquiries, and helping to ensure you get to interact with a real person here in clinic as much as possible. There will still be times that telephone calls go to our answering machine - when Jordan is not working and either/both Amie and I are busy with clients - but those instances should be fewer now that Jordan is working here. I have set her hours for the busier times of the week to start with, and as business continues to grow stronger I will be able to increase Reception hours to cover more and more of the working week.
Please always remember that if you call clinic during our standard opening hours as listed on the 'Contact Us' page of this site and get the answering machine, we are here and we do know that you have called. Our focus here in clinic is on our clients, and if we are with someone when the phone rings we wont stop a treatment to answer it. If there is nobody available to answer the phone we need you to leave at least your name and contact number so that we can call you back. Usually it will only take about an hour or so to return your call, but if either of us are here alone and it is a particularly busy day it may take a bit longer. Please be aware though that we always return messages on the answering machine as quickly as we can. Also, please remember to speak clearly when leaving a message so that we can understand what you have said and get the correct number to call you back on.
Hopefully we will have Full-Time Reception sooner rather than later, but part of that depends a little on just how busy we get here in clinic. Thank you all very much for supporting us and giving us the opportunity to provide you and the greater community with high quality Remedial Massage at competitively affordable prices. It is through your support and patronage that we can continue to do what we do ... Thank you very much.
Jordan works our desk for 20 hours each week - Wednesday to Saturday - taking bookings, fielding enquiries, and helping to ensure you get to interact with a real person here in clinic as much as possible. There will still be times that telephone calls go to our answering machine - when Jordan is not working and either/both Amie and I are busy with clients - but those instances should be fewer now that Jordan is working here. I have set her hours for the busier times of the week to start with, and as business continues to grow stronger I will be able to increase Reception hours to cover more and more of the working week.
Please always remember that if you call clinic during our standard opening hours as listed on the 'Contact Us' page of this site and get the answering machine, we are here and we do know that you have called. Our focus here in clinic is on our clients, and if we are with someone when the phone rings we wont stop a treatment to answer it. If there is nobody available to answer the phone we need you to leave at least your name and contact number so that we can call you back. Usually it will only take about an hour or so to return your call, but if either of us are here alone and it is a particularly busy day it may take a bit longer. Please be aware though that we always return messages on the answering machine as quickly as we can. Also, please remember to speak clearly when leaving a message so that we can understand what you have said and get the correct number to call you back on.
Hopefully we will have Full-Time Reception sooner rather than later, but part of that depends a little on just how busy we get here in clinic. Thank you all very much for supporting us and giving us the opportunity to provide you and the greater community with high quality Remedial Massage at competitively affordable prices. It is through your support and patronage that we can continue to do what we do ... Thank you very much.
RSS Feed